Shipping Policy
At Magic Cat Co., we are committed to ensuring that your orders reach you promptly and efficiently. We proudly partner with the United States Postal Service (USPS) and FedEx to deliver your purchases with the highest level of reliability and care.
Once you place your order, we aim to process it within 2 business days.
Standard Shipping: Enjoy reliable delivery within 3-5 business days.
To show our appreciation for your business, we offer free standard shipping on orders over $35.00. We are currently only able to ship within the U.S., but as we continue to grow, we hope to expand our shipping options. Please check back soon for updates on international shipping!
Return Policy
At Magic Cat Co., your satisfaction and the happiness of your feline friends are our top priorities. We want your cats to have the best playtime experience with our products. If, for any reason, you or your kitties are not completely satisfied with your purchase, we offer a straightforward return process.
You may return any item within 30 days of receipt for a full refund. To initiate a return, simply contact us with your order details, and we'll guide you through the process.
Questions? Call us at 564-219-5096 or email sales@magiccatco.com.